The Care You'd Give If Only You Had the Time
We will care for your parents
like they were our own
The Care You'd Give If Only You Had the Time
We will care for your parents
like they were our own
We will care for your parents
like they were our own
We will care for your parents
like they were our own
This is not mass-market home care – it’s a deliberately small, highly selective model:
It’s designed for families who demand deep trust in those caring for their loved ones.
It guarantees that your loved one receives the owner’s full attention, the best caregivers, and exceptional care
The owner’s personal stewardship gives families unmatched peace of mind and confidence in knowing that their loved ones are receiving the best possible care in the comfort and privacy of home
· As our population ages, seniors increasingly desire to remain at home
· Discerning families and their elders face a struggle with traditional options: inconsistent care, high caregiver turnover, and, too often, a lack of empathy
· Finding truly premium, reliable in-home support has been a persistent challenge – and we set out to change that
Jocelyn Mullagh is a deeply trusted, highly respected hands-on care professional. In 2023, she founded Home Care with a Heart with a clear Mission:
To provide premium, long-term, reliable, in-home care to a select group of families who want the very best life for their elders, in the comfort, familiarity, privacy, and safety of their homes
We will serve no more than six families at any one time, delivering personalized, premium care through long-term teams personally picked and led daily by Jocelyn — ensuring continuity and unmatched service.
Your parents cherish their independence and the comfort and privacy of home. They have reached an age where they need your support. They have made one thing clear: They are not going to a care home.
You agree and want to support them and honor their wishes:
But like many adult children, your life is full: Career, Retirement, Travel, Grandchildren
You don’t have the time to give them the level of care you want for them and know they deserve.
The problem: Most Care Options Fall Short
That's where we come in: Home Care with a Heart was built for discerning families like yours - loving, time-strapped, and determined to do what’s right
Before Founding Home Care with a Heart
Jocelyn was personally sought out by families to recruit, train, and lead dedicated 24/7 in-home care teams.
She is deeply trusted, highly respected, and well known for her high-touch personalised care, her empathy, her single-minded focus on her seniors' physical and mental well-being, and her team-building and leadership skills
We are a team of empathetic, committed professionals. We view caregiving as a calling, not just a job.
Our team is primarily Filipina. Our culture is renowned for our:
. Deep respect and compassion for the elderly
. Strong personal care skills
. Work ethic and dedication
Each of us is assigned to one client permanently to create stability, familiarity and a lasting bond
1/5
Medication reminders, daily vital checks, wellness monitoring, healthcare coordination, and RN availability. Real-time family reports on our mobile app. Jocelyn reviews all wellness issues and makes frequent unscheduled visits, giving families peace of mind.”
Experienced care and coordination for specific needs: dementia/Alzheimer's, post-operative recovery, respite, and compassionate end-of-life support. No matter the need, Jocelyn works with families to ensure she has the right expertise in place
We can also make your loved ones' lives a little easier through light housekeeping and running errands. We take care of the little things so your loved one’s home always feels safe and welcoming
Every family receives Jocelyn’s direct attention, from day one. She personally:
· Meets with all prospective clients and conducts site and client assessments
· Develops care plans and daily task lists
· Hand-picks and trains caregivers
· Oversees care delivery for each client
· Is the principal liaison with all families.
· Visits each home frequently
· Deals with urgent care issues as they arise
This personal stewardship gives families unmatched peace of mind and provides their loved ones with continuity of care
We are intentionally small — by design.
We never serve more than six families at a time.
This lets Jocelyn focus completely on each client.
It allows our teams to build bonds with our clients and tailor their care
We’re not trying to be the biggest – we aim to be the best.
When asked, nearly all seniors say the same thing: “I want to stay in my own home.” Home offers what no facility can — privacy, comfort, familiarity, freedom.
In their own space, surrounded by memories and routines, older adults thrive. They:
· Rest better
· Eat better
· Engage more.
· Live longer.
That’s why we work only with families who want care brought to their loved ones
We build long-term care teams — primarily from the Filipina community — known for their respect and empathy for the elderly, deep compassion, quiet strength, patience, and family values.
Each caregiver is carefully selected, trained, and matched to the client.
We aim for permanence, not turnover — so your loved one sees the same familiar faces, day after day
We do not offer drop-in visits; we only provide extended care hours, up to 24/7 .
To ensure quality and excellence in everything we do, we have implemented systems and operational disciplines, typically found only in much larger organizations.
This allows Jocelyn and her caregivers to focus entirely on our clients, with confidence in the operational and regulatory care management and administrative engines running behind the scenes
Our clients’ families want continuous visibility into their loved one’s care and wellness, and confidence that their family data and communications are secure and private. We give them this peace of mind.
We provide secure real-time mobile app and browser-based visibility into: daily schedules; GPS-based arrival and departure times; care tasks performed; medications administered; meals served; activities, exercises, or excursions undertaken; wellness issues – physical and mental – as and when they occur.
Multi-platform alerts are delivered when required. Daily and weekly standard or user-defined reports are easily accessible
Our platforms are HIPAA-compliant, and our caregivers are trained to treat client and family privacy as a sacred trust.