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About Home Care With A Heart

Our Mission

Our Mission at Home Care with a Heart is to provide premium, long-term, reliable, in-home care to a  select group of  families who want the very best life for their elders, in the comfort, familiarity, privacy, and safety of their homes 

Personalized Care For Discerning Houston Area Families

THE DISCERNING FAMILY'S DILEMMA

WE WERE CREATED FOR PEOPLE WHO ANSWER YES TO THESE QUESTIONS

Have your parents reached the age where they need assistance with the daily activities of life? Or are you one of these parents?


 Are you concerned about leaving your parents at home with an ever-changing team of carers hired by the hour?  

Do your parents dread the thought of leaving their family home for a nursing facility?


 Do you have the desire and the means to support your parents with a premium quality permanent in-home care team -  if only you could find one? 

If your answers are yes to all of these questions, you are our reason for being 

Home care with a heart was created to meet the needs of families like yours

Jocelyn Mullagh Is Our Founder and Leader

Jocelyn is a graduate of Wharton Junior College. After beginning her career in skilled nursing facilities, she transitioned to in-home care. In the five years prior to   

founding Home Care with a Heart, she led and managed private 24/7 care teams for families throughout the Houston area." 

She has a well-earned stellar reputation:

For her unwavering focus on her client’s physical and mental well-being

 

For her empathy for her clients and unmatched rapport with their families.


For the trust she has earned for always doing the right thing and making the right decisions - always in her client’s best interests. 


For her proven ability to recruit, train, and lead care teams who share her values and standards 


Jocelyn's Unique High Touch Approach to Care

Jocelyn oversees every aspect of your loved one's care, from planning and caregiver selection to daily monitoring and family communication.

 

She pre-meets with clients and their families before developing a personalized care plan, then hand-picks caregivers to match her client’s needs and temperament 


She provides the first or day or two of care personally, reviews daily care logs and drops in on site frequently. 


She stays in regular communication with her clients’ families and is proactive in suggesting changes and modifications in care plans 


Out of hours, Jocelyn takes calls from  caregivers and families and often makes unscheduled visits to  manage a live issue  

Our Care Team

Jocelyn is well-connected in the Filipina care team community in the Houston area and has been successful in recruiting care team members who share her values.

  

Her team members are compassionate, experienced, reliable, hard-working, and discreet.   


Key requirements for team membership include: 


  • Respect and compassion for the elderly; 
  • The ability to develop positive rapport with clients and family members
  • Experience in all practical aspects of the personal care sphere; 
  • Organization and documentation skills
  • Punctuality and reliability 
  • Verifiable references and a spotless record


Our caregivers love what they do — to them, caring for seniors is not just a job, it’s a calling

Client Comments about Jocelyn and her care team

Personalized Care For Discerning Houston Area Families

What Our Clients Are Saying - In Their Own Words

"Mom experienced great affection, consistency, and positivity from Jocelyn and the team she was instrumental in developing" 


"She played games with Mom, engaged her to be cognitively active, helped her with exercise, and kept Mom not only engaged but grounded, happy, and secure". 


"Mom told me, before passing on, “I didn’t know it could be like this”, referring to being so beautifully cared for by Jocelyn and her team." 


 


"She is organized, disciplined, and a proactive problem solver".  


"Jocelyn demands that everyone on our parents’ care team delivers the same level of care she does, and is quick to take corrective action to ensure excellent care is provided around the clock"


"We are   confident Jocelyn always acts in our parents and our family's best  interest."


 "Any family will be lucky to have Mrs Mullagh care for their loved ones"  

 

"Jocelyn encourages our parents to stay engaged, leads physical sessions with them, and helps them stay properly groomed, dressed, and fed". 


"She does all she can to keep them engaged with our family so that they are happy".


"We receive multiple updates and photos of our loved one every week, and this gives the entire family a tremendous amount of comfort and peace of mind in that Mom is safe, happy, and well cared for. “ 

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More Client Comments

About Care Quality and Effectiveness

About Care Quality and Effectiveness

About Care Quality and Effectiveness



About Empathy and Compassion

About Care Quality and Effectiveness

About Care Quality and Effectiveness

About Client Engagement

About Care Quality and Effectiveness

About Client Engagement

About Family Communication

About Stability and Reliability

About Stability and Reliability

About Stability and Reliability

About Stability and Reliability

About Stability and Reliability

About Jocelyns Leadership

About Stability and Reliability

About Jocelyns Leadership

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