Our Clients - In Their Own Words
More Client Comments
About Care Quality and Effectiveness
About Care Quality and Effectiveness
About Care Quality and Effectiveness
About Empathy and Compassion
About Care Quality and Effectiveness
About Care Quality and Effectiveness
About Client Engagement
About Care Quality and Effectiveness
About Client Engagement
About Family Communication
About Stability and Reliability
About Stability and Reliability
About Stability and Reliability
About Stability and Reliability
About Stability and Reliability
AboutJocelyn's Leadership
About Stability and Reliability
AboutJocelyn's Leadership
Care Excellence - Client Comments
"Jocelyn and her team went far beyond creating an environment that was safe, reliable, and caring."
"Jocelyn and the team she recruited are a blessing to our family."
" I found her to be not only an excellent caregiver but also a dynamic and joyful person."
"She quickly embarked on developing routines and protocols to optimize my mother’s care."
“She demonstrated an ability to identify and offer solutions to a myriad of issues as they arose."
" Jocelyn coordinated schedules, managed payroll, and identified all care needs for my mother."
"Jocelyn diligently ensured my mom’s basic health needs, such as bathing and toiletry, were managed by every care provider."
Empathy and Compassion - Client Comments
"She experienced great affection, consistency, and positivity from Jocelyn and the team she was instrumental in developing."
“She can calm our mother in her more difficult moments."
"Jocelyn is extremely attentive to our parents' needs, both hysical and mental"
"As my mother’s condition progressed, having a team that was consistent, kind, and skilled was increasingly important."
"Prior to hiring Jocelyn, I had a very difficult time finding care from agencies associated with rapid turnover, unpredictable, and often sub-optimal quality of care."
"I cannot recommend Jocelyn highly enough.
Caree Engagement - Client Comments
" Mom told me, 'I didn’t know it could be like this, referring to being so beautifully cared for by Jocelyn and her tea.m"
"Jocelyn encourages our parents to stay engaged"."
"Jocelyn does all she can to keep them engaged with our family so they are happy
" She played games with Mom, engaged her to be cognitively active, and helped her with exercise.”
"Jocelyn leads physical sessions with them and helps them stay properly groomed, dressed, and fed.”
“She kept Mom not only engaged but grounded, happy, and secure."
Family Communication - Client Comments
" Mrs. Mullagh is excellent at communicating with me and my sister, our parents' wants and needs, and their physical and mental condition."
"She keeps meticulous notes on their daily condition."
"She ensures proactive and transparent communication."
" We receive multiple updates and photos of our loved one every week."
"This gives the entire family a tremendous amount of comfort and peace of mind in that Mom is safe, happy, and well cared for."
"Any family will be lucky to have Mrs Mullagh care for their loved ones."
Stability and Reliability - Client Comments
"We are confident Jocelyn always acts in our parents and our family's best interest."
"Each caregiver is assigned to one client permanently, creating stability, comfort, and strong, lasting bonds".
“Jocelyn is quick to take corrective action to ensure excellent care is provided around the clock."
"Prior to hiring Jocelyn, I had a very difficult time finding care from agencies associated with rapid turnover, unpredictable, and often sub-optimal quality of care."
"Jocelyn demands that everyone on our parents' care team delivers the same level of care she does”.
"I highly recommend Mrs Jocelyn Mullagh
Jocelyn's Leadership
"She is organized, disciplined, and a proactive problem solver."
"Mrs. Mullagh's responsibilities include recruiting, training, coaching, and managing a 7/24 care team for our parents."
"Jocelyn demands that everyone on our parents' care team delivers the same level of care she does”.
"Jocelyn was personally responsible for the hire of several of my employees who came from her network."
"Jocelyn’s responsibilities included recruiting, leading, and managing a 7/24-hour team for my mother."
"Jocelyn was excellent at managing the team and giving feedback in a constructive and motivational manner."